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Jonathan Zaslow Is No Longer A Caveman

“I never would have been that guy who was not only listening to a female in sports radio, but preferring to do a show with a female. I used to be a caveman. I’ve definitely evolved.”

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Everybody in sports radio has to start somewhere. Often times it’s in a small town like Sioux Falls or Poughkeepsie. There aren’t many hosts that get their start in a top-15 market without having to relocate. Jonathan Zaslow of WQAM in Miami is one of the lucky ones in this regard. He didn’t have to pack his bags for a market in the hundreds. He was able to get his foot in the door at home and talk about the teams he rooted for growing up.

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Zaslow has made the most of his opportunities. He’s had a successful run in sports radio and has worked with big names like Joy Taylor, Amber Wilson, and Boog Scambi. Zaslow has also covered Miami Heat basketball for the past 12 years and would love to get more play-by-play opportunities in the future. We talk about what Zaslow has learned most from Joy and Amber, how Stugotz played an important role in his career, and how he has evolved from a self-described caveman. Enjoy!

Brian Noe: Where are you originally from?

Jonathan Zaslow: South Florida is my hometown. I grew up in North Miami Beach and the only time really that I ever left was when I went to school. I went to the University of Florida, but I’m a Miami guy. Most people who want to do sports radio, they want to be a sports radio talk show host; I wanted to be a sports radio talk show host in Miami. So I really limited the playing field as far as what I wanted to do. I just felt like I wanted to be able to be passionate and root for the teams that I grew up rooting for while talking about them every day and with the same type of people who were just like me listening growing up. I’m from here and I guess you never say never, but I don’t have any plans on leaving.

BN: What was it like for you to initially get started in sports radio when you specifically wanted to be in South Florida?

JZ: I got really, really lucky and my path is not one to try and be replicated. I used my last semester at the University of Florida to do an internship down here at the local NBC affiliate in Miramar. Luckily, this was unbeknownst to me, in September of that year right at the end of my summer internship, a brand new radio station was starting up down here, 790 The Ticket. They were starting up to challenge the incumbent WQAM. They had some money behind them and it was for real. 

The lead sports anchor at the NBC affiliate was Joe Rose who had been the longtime morning host at 560 and was leaving 560 to be the new morning host at the startup 790 The Ticket. At the end of my internship he said to me hey, you’re looking for a job? Call this guy. This guy, whose name he writes down on a piece of paper, Jon Weiner, I call up the next day. I later on found out okay, Jon Weiner is Stugotz. Stugotz from the Dan Le Batard Show was the general manager of this new startup station. That got my foot in the door.

I was doing all the grunt work of course. I was 23 years old. It also gave me the opportunity where it’s a brand new station and they’re just putting people on the air on weekends. Yeah, I’ll do that shift. I’ve never done it before, I’ll do it. I was in a place where I got to do my first sports talk shows, instead of like in Des Moines where I probably should have been doing them, I was doing them in Miami in the No. 13 overall market in the country where I grew up. I already had a wealth of knowledge about all of these teams. I got my foot in the door, really lucky.

BN: Did it take long for you to get a weekday opportunity?

JZ: While I was doing these weekend shifts I was the weekday producer for the Boog Sciambi Show. Boog of course now is the television man for the Cubs, ESPN, all of that. He was the midday host here. He and I became very close and we’re still very close. We had great chemistry together. He was using me on air a lot. That was helping me kind of find my voice a little bit, also get the audience used to who I am. Then eventually Boog left full-time for the Atlanta Braves. That was probably in ‘07. A slot opened up and I ended up taking over weeknights. I was on 7-10 p.m. Probably about three years in, I was now full-time Monday through Friday 7-10 p.m.

BN: How long were you with The Ticket altogether?

JZ: Our parent company is Audacy. They were rivals for many, many years and then eventually they merged and Audacy has both stations. I was moved about two months ago from 790 The Ticket to 560 WQAM. I was the last remaining original employee of 790 The Ticket. I started with 790 in September of ‘04 several days before they actually launched. Until a couple of months ago, I was always able to say I’m the only remaining original employee — still the longest employee, I was there for 17 years — but I was the last one.

We’re two doors down. People ask me what’s it like, you’re now on 560 WQAM. I’m like yeah, I’m just doing my show. It’s in the same building and I’m just two studios down. It’s really no different for me. But all those years where I would be on the air and I would say, ‘I’m 790 ‘til I die. I’m the only original employee still here. I’m not going anywhere.’ And now I’m on 560.

BN: [Laughs] That’s funny, man. How would you describe what it was like to do a show with Joy Taylor and what it was like to do a show with Amber Wilson?

JZ: Really different. The two of them were really, really different. I love them both to this day very much, but really different. With Joy, Joy and I were doing the show together at a really interesting time for both of us. That worked out in both of our favor. What I mean by that is we were both still really young at the time and trying to get a foothold into this career if you will. We were in on the grind. If it didn’t work out, I don’t know what else I’m doing. And if it didn’t work out for her, she doesn’t know what else she’s doing. We were in it to win it. I knew that she was in that foxhole with me and we are working hard together. That was great. I knew that I could count on her and she the same with me. She’s also a very big personality.

The big difference with Amber is she’s so smart. She is like really, really smart. Joy could do some characters and she could be very over-the-top; Amber is herself. She’s super opinionated, but also coming at it from a really, really intelligent place. She made the show a lot smarter. That’s for sure. She was also really good at poking fun of herself. Amber was really playful. Joy was also, but I would say the main difference was Joy and I were at a unique place in both of our careers and Amber was bringing a really super intelligence quotient to the show that it probably did not have before. Not that it didn’t have it from Joy, it didn’t have it from me.

BN: What would you say are some important things that you’ve learned from any of the on-air partners you’ve had?

JZ: I think probably what I learned from working with Amber, I definitely learned how to listen better. That’s for sure. Not everything that comes out of my mouth is the most important thing. I definitely learned how to listen more because she’s really smart and I was able to lean on her with stuff like that. She was going to be able to express maybe what both of us are thinking a lot better than I was going to. She was really good at that kind of stuff, at explaining serious topics with the audience. I definitely learned how to listen a lot better with her.

What I learned by working with Joy, I think I understood how to make sure that it’s good to bring in the personal stuff. When I was doing shows on my own from 7-10, I was doing a hardcore sports show. Nothing personal was coming on. I didn’t know if that was the way to go. I was like all right, well we’re a sports station so let me just stick with sports. With Joy, I really learned how to get all the personal stuff on the air because she was really good at busting my balls and getting on me. I think that’s probably what I learned from her the most.

BN: The lasting influence from Le Batard and his style in Miami, does the town still feel it to this day?

Dan Le Batard

JZ: Yeah, it’s a major imprint because when it was just 560 WQAM, you had that old guard. It was a much older host. We’re talking about Hank Goldberg, Jim Mandich, Jeff DeForrest, guys who are legends down here, but obviously a little bit older than certainly, I was at the time. It was very hardcore sports and it was a Dolphins town. You got to talk Dolphins. Hurricanes, Dolphins.

Then when 790 started up, the whole idea was they’re going to be younger, they’re going to be hipper, and they’re going to do things differently. The station was centered around Le Batard. He was the original afternoon host and he was all about challenging the way that sports radio operates. All of it. And not just sports radio, but challenging sports media and the way that we cover these teams and the way that we think.

I think most of all what had probably the most effect on me was also we don’t have to do this hardcore sports show. We can totally just have fun and that plays in Miami. We’re not New York, we’re not Philly, we’re not Boston. We get busted on for not having hardcore fans here. That’s bullshit. We have incredibly hardcore fans. I’m one of them. There just aren’t enough of them that are like that. The way that you bring in everybody is you’ve got to add a little bit of fun to it and do all the laughing.

I do plenty of shows where most of the show is not sports-related and I’m just having fun. I’m talking about either movies or music or I’m talking about pro wrestling because I love pro wrestling. I would never have done that at the start until I realized okay, this is something that works down here. That I think it’s a permanent imprint that Le Batard had on the sports radio scene here.

BN: What’s the deal in Florida with sports gambling basically being a go, and now it’s not; what impact has that had on fans and also business?

JZ: It’s a go in regards to sports radio and our show. I’ve always been big into sports gambling. I just checked my Hard Rock app yesterday and it works. The Seminole Hard Rock here in Hollywood, that app works. It seems like they’re just kind of hey, we’re doing gambling now, it’s not legal in the state of Florida, but the Seminole Indian tribe, they’ve got their own — it’s complicated down here. That app seems to work, so I don’t know. I think we’re okay, but we’re not? I don’t know.

BN: [Laughs] It’s kind of like the way it was before it became legal. People gambled anyway, so that’s probably where it’s at in Florida, right?

JZ: Yeah, nothing has changed. The only thing that’s going to change is when it all becomes legitimately 100 percent legal. Otherwise, it’s still business as usual. Everybody either has their site or wherever they go. You’ve got the daily fantasy, all of it. And certainly, Audacy is heavily invested with their BetQL Network because it of course is legalized in a bunch of states, but Florida is not one of them yet. Soon.

BN: Being a huge fan of Pearl Jam, has that taught you anything as far as growing and aging with your sports radio audience? 

JZ: You know, it’s funny. I’m a massive Pearl Jam fan and it’s funny because they are not the same band that they were 30 years ago. They have absolutely evolved. Their music does not sound the way that it did before. Certainly, they’ll do things today that their younger version would not have done or would have thought was cheap or maybe even a sellout-type move. In the same vein, I have completely evolved in the way that I do my shows as well.

Pearl Jam Unveil 'Animal' at 1993 MTV Video Music Awards: Watch - Rolling  Stone
Courtesy: Filmmagic, Inc

I’m definitely the guy who would never have wanted to hear a female on sports radio. I never would’ve wanted it. I was definitely a caveman and I have evolved.

I love doing the show with a female. I loved doing the show with Joy Taylor. I loved doing the show with Amber Wilson. My goal is to eventually get back to that. If I do pick up a host again, I do want it to be a female. I think it’s important. I like the inclusivity. I like what a female brings to the show. I get along with females, I always have. I think it’s fun and I never would have been that guy who was not only listening to a female in sports radio, but preferring to do a show with a female. I used to be a caveman. I’ve definitely evolved.

BN: As far as the future goes, what’s something that you would like to accomplish or experience as you go forward?

JZ: I’ve done 12 years with the Miami Heat now on their pre, halftime, and post-game. I love it. That’s a dream come true for me. I grew up a massive Heat fan. They’ve always been the most important team down here to me as a kid. That’s a dream come true. I got the opportunity last year to fill in for the now-retired Mike Inglis. I did some play-by-play and I loved it. I’d like some more opportunities to do that. I think that’s the next thing.

As far as sports radio goes, I love doing local. I’m not going to say never, that I would never move on to something else, but I love doing local. I love Miami. I certainly don’t have any aspirations to do mornings again. I don’t think that stuff matters anymore as far as the time of day because everybody listens on digital, podcasts, you can rewind on the app. That stuff isn’t as important anymore. I love my time slot, but as far as doing extra stuff, I would like to continue doing some play-by-play. I’d also like to do a pro wrestling podcast or radio show. I’m pretty passionate about it, and I’d love to do something in that world.

BN: Is there anything you do to work on your play-by-play chops in case there is an opportunity for you?

JZ: Yeah, the way that I prepared for those games last year, I was recording games and then I would sit in my game room here and I would actually put on headsets just to kind of put myself in that place, and I would call the game. That’s when I kind of realized, I’m like alright. If I keep doing this, I think I might be good at this. It’s funny because a few years ago I was like I’d really like to practice, but if I show up to one of these Heat preseason games and I set up my equipment, Mike’s going to think I’m trying to take his job. I couldn’t do that. [Laughs] I could record games for sure and I could simulate the broadcast. It’s definitely a way to keep practicing.

BN: What’s something about play-by-play where after doing it you were like wow, I didn’t realize that part was going to be tricky?

JZ: That’s a good question. You know what, it seems like such a simple thing, but understanding when they call timeouts and when all the commercials come, that’s not something I ever would’ve thought about. And that stuff comes fast. You have to know all right, is this one of the breaks that we’re supposed to go to commercial here? On my radio show, I’ve got that in my head. I know exactly what I have to do, but here, all right they called timeout, oh the red light came on, that’s going to be a TV timeout. All right, so I’ve got to do this. That kind of stuff is not easy. And that happens fast.

BN: The impact on your body doing mornings for seven years versus middays. How do you explain what your body feels like now?

JZ: It really changed my life. They told me about two years ago that they’re moving me and Amber from mornings to middays. I was shocked of course because another thing I used to be able to hold onto was no one has ever done mornings in 790 The Ticket’s history longer than I did. That record still stands, seven years. I was a little bit shocked. Did we fail here in some regard? That was upsetting at first.

But then I started to think about it and wow, during Heat season, I don’t have to start thinking that if I fall asleep right now, I get a total of four and a half hours. Oh, now if I fall asleep, I get four hours. I don’t have to do that ever again. That weighed on me every night. People can tell you it’s an early wake-up but you’ll get used to it; there’s no getting used to it. You never, ever, ever get used to it. The 4 a.m. wake-up is 4 a.m. every single day. There’s no getting used to it. It’s changed my life.

FOUR IN THE MORNING - Alabama Chanin | Journal



BN: It’s funny because I think it’s something with sports radio hosts where they almost feel guilty, or have to hide the challenges of it because they’re not digging ditches.

JZ: Oh my God, I was explaining this one time. It was when I was doing the show with Amber Wilson and Brett Romberg. One morning I decided to talk about how tired I am after the show by 10 a.m. The listeners are like you got to be effing kidding me, Zaslow. You’re tired? I’m like it’s tiring. I’m talking for four straight hours and there’s no downtime. My brain is constantly spinning. I’m tired at the end of the four hours. People, they can’t grasp it. I am having fun. I’m not saying it’s not fun. But they can’t grasp the idea that you can still get tired doing a job that’s really fun.

BSM Writers

Meet The Market Managers: Ryan Hatch, Bonneville International Phoenix

“Our pitch is that these brands have a connection to the market. That works for us, and that works because it’s emotional. It works because it’s local. It works because of the creative messaging behind it.”

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For as long as I have known Ryan Hatch, he has been a good friend, encouraging me to take advantage of each opportunity put in front of me. When someone treats you that way, you cannot be anything but thrilled when you see them do the same thing.

Late last year, Ryan was elevated from a programming executive role with Bonneville to become Market Manager of the company’s Phoenix cluster. He is now overseeing every aspect of a building that he has worked in for a long time.

I thought it would be fun to visit with him to see what has changed. The last time I profiled him, he was serving as PD of Arizona Sports 98.7. The last time we profiled Bonneville Phoenix for this series, it was Scott Sutherland in the Market Manager’s chair. So, what has changed?

In this conversation, presented by Point to Point Marketing, Ryan and I discuss the changing nature of our business, retaining great talent, and supporting the person who’s tasked with filling your former position and leading the programming team forward. When a company is ahead of the curve with its digital strategy and generating strong ratings and revenue, what’s next?


Demetri Ravanos: So how has the transition gone moving from programming into the market manager’s seat? We’re a little over six months into the change. How steep has the learning curve been?

Ryan Hatch: You know what? It’s been fantastic. And I have to give so much credit to Scott Sutherland, who was in the chair before me, and others within the company for really preparing me for this moment. But it’s not just a transition from programming. I would think even if I came up through the sales, marketing or finance side there would be a curve.              

I’m learning new things every single day and loving it. So whether it’s six months or six years in this chair or more, I hope that I can always say that.                    

I love the job. I love the market. Obviously, you know, I’ve been here for such a long time and it’s the best chair to be in. I’m thrilled. 

DR: You mentioned Scott and I started thinking about this after you and I set a time to talk. There’s this advantageous environment of education there, right? Because Scott is still in the area. He held your job before. You’re obviously in the building and that’s got to be advantageous for Sean Thompson. How much do those conversations take place day-to-day? There seems to be an opportunity for everybody to learn and build on the person that came before them because they can just walk down the hall and ask. 

RH: Absolutely it can be advantageous because you’ve got institutional knowledge. Every person that’s been in your chair before can certainly provide important information to help expedite the onboarding process.              

The other side of it is making sure that there are clear boundaries. I can speak with Sean Thompson coming in on the programming side. My goal is to empower him and embolden Sean to take this brand to a different level with new ideas and thoughts.           

I’d been in that chair for so long, we were certainly ready for somebody new to come in with a new perspective and new experiences, and Sean’s done a wonderful job doing that. I think if you talk to Scott, he would probably say something similar. So when you ask the question, “is it advantageous?”, the answer is unquestionable. Yes, it is. At the same time, you have to really be clear on where those boundaries are, how much you want to give and share, and how much you want to let that person learn and experience it on their own as they’re creating their new environment, if that makes sense. 

DR: So with those boundaries, are there things you see Sean putting into place that make you think, “Oh man, that’s really cool. I kind of miss programing at this moment”? 

RH: Well, the irony is in asking that question, I think today is actually his 90th day on the job. So we’re still in the basic stages of him taking that chair.                   

He’s full of ideas, full of energy. I can’t wait to see so much of it come to fruition. But again, when you’re only three months in, you’re doing a lot of listening and a lot of learning before you dig in to start making change. I expect that to come, but he walked into a position with a great on-air staff, fantastic talent, an unbelievable digital team, with a great marketing and promotional support team behind him as well.                       

I’ll tell you what I’m most excited about is what’s going to happen this fall. After the listening and the learning is done, we’ll be starting to really build some exciting plans into the NFL season around the Cardinals and the NFL. We’re also hosting the Super Bowl in February of ’23 as well. So we’ve got a great big build coming here in Arizona. 

DR: So let’s talk a little bit about the future and where things can go, not just for Phoenix, but for Bonneville overall. I told you this a million times. What has always impressed me about the company, even before you and I got to know each other, was that you guys were so ahead of the curve on recognizing the value of digital content. Arizona Sports is not a radio station, it is a brand.             

I wonder now that you are in the market manager’s chair, how you look at all of the money from these different companies being put into podcasts. I mean, the deals being made to turn podcasts into TV shows or movies, do you ever think about what is possible or maybe what the next evolution for the digital side of Bonneville could or should be? 

RH: Well, I think as a company, and not to speak for Tanya Vea, who’s in a new EVP position helping oversee a lot of our content initiatives, we’re opening up a mechanism for local ideas to be funneled up to a team led by our VP of Podcasting, Sheryl Worsley. The idea is to be able to support a local that might scale on a national level and help it achieve that potential. I think that we’re very aggressive. I think that we’re also very strategic in the podcasting world.              

There’s a blessing and a curse there. The blessing is that that audience is expanding rapidly and the revenue’s been following, you know, slowly, but still following in that direction. The downside is how much time and energy and creativity a lot of our best talent have.                 

Do we want to put our talk show hosts, who are spending 4 hours a day creating live broadcast content, at the forefront of that effort? How many more hours a day of creative juice do they have left for a podcast or a passion project? It could be something that might not be entirely complimentary to the brand.                          

I think you have to be smart and strategic and understand how big of a bed it is you want to make. I think we’re being strategic about it and making the best decision for each individual circumstance. 

DR: So what about from a broadcast angle? As podcasting continues to grow and becomes the kind of thing that sellers see as easier to get clients involved with, what are the things that terrestrial radio is going to have to do to secure its own future? 

RH: Well, speaking on behalf of our properties here, where we’re all local news and all local sports. Really, that’s our business. I don’t think that there’s anything that can replicate the power of live, in the moment, information-based content. And that is the value proposition that broadcast has.                

Now, will that traditional radio audience continue to decline and find other venues? Potentially. I mean, that’s just natural, and I think that we’ve seen that accelerate through the pandemic. That doesn’t take away from the importance though.                         

If you look at Bonneville Phoenix, whether it’s Arizona Sports or KTAR, our streaming numbers are way, way up. Our monthly app users are way, way up. Our smart speaker usage is way, way up. And I think too many times we categorize one as digital and one as radio. I look at it more through the lens of what is a live broadcast and what is driven by more destination-based, story-based, topic-based choices. That’s a different experience and you can serve both. 

DR: What is your view of having that live content accessed by both radios and streaming devices? When you’re a programmer, I think it is it is easier to say, “Look, people are coming to this content. This is good content. That is what matters.” But now that you’re the market manager, I know you are a real advocate for total line reporting, but now the ratings take on this whole different meaning to you than they did before. What is your view of the right path forward to paint that picture easily and accurately for advertisers about just how powerful these brands are, whether it’s Arizona Sports or KTAR? 

RH: Thank goodness we have fantastic sales management and account executives on the streets telling that story and big brands to back them up with that unique content that our stations are delivering. And as I’ve told you in different settings over the years Demetri, Nielsen is one of many tools that tell that story. When we’re on the streets talking to a potential advertiser, and understand that our game is not as national or our market is not as regional, we are hyper-locally focused. In Phoenix, Arizona, that’s a lot of small to medium-sized businesses. So when we can walk in and share a total audience report that gives a glimpse of Nielsen, which we know is antiquated and really, really needs to be reformed and updated. You’ve got to bring your Google Analytics and your Triton numbers. You have so many other tools to use to evaluate how our content is being delivered and consumed. You’ve got to paint that entire total audience story, and I will tell you that it’s a story that is very well received in Phoenix with our products. 

DR: Maybe this is more of a question for your sales staff, but is it a matter of walking potential advertisers and current advertisers through each individual number, or do you find a way to synthesize it down into a simple illustration of how many people are listening to your content every day? 

RH: It’s not a numbers game. It’s not getting into detail about how many tens of thousands of listeners we have on one platform and how many on another and how many views or clicks on websites. Our pitch is that these brands have a connection to the market. That works for us, and that works because it’s emotional. It works because it’s local. It works because of the creative messaging behind it. When you have something that works for your advertisers, they’re not going to be coming in and scrutinizing the numbers left and right.                      

Now, you have to deliver to the audience, and we have significant audiences. In fact, I’ll tell you right now, combining everything together. And it’s not apples to apples, because these are all different channels. But our audience is here in Phoenix between our websites, our apps, and our radio distribution. Our audiences have never been better. I mean, that’s a wonderful and easy story to tell. 

DR: Play-by-play is obviously a big part of what you do on Arizona Sports. You and I have talked before about the landscape of Phoenix sports, and I think you’ve described it as, because Phoenix is a transplant market, you find yourself talking about everyone’s second favorite team.            

So how does that play with advertisers? Do they buy into the idea that this is a unifying thing or is there some concern that it is too much of a transplant market for the value returned by play-by-play doesn’t match the cost to advertise in that space? 

RH: Our original franchise, the Phoenix Suns, while, they had a disappointing end of the season, it couldn’t have been more galvanizing. That is the one team that has been here for 50-plus years. That orange blood does run deep. The Cardinals have had their moments. The Diamondbacks have the only championship in the major sports here, but that was back in 2001.             

I’ll answer that question in a couple of ways. Number one, we are catering to the fans and to the super fans, but we try to create content that is going to be accessible and interesting for those that would claim that any of the franchises are their second favorite team in a given league. When you move into a market and you head to the office or nowadays maybe it’s a Zoom call, you still want to be able to have a conversation about something that’s relevant. You want a shared experience with your coworker or a neighbor, somebody at school when you’re hanging out waiting to up the kids. So often that conversation is sports.                        

We have a fantastic sports market. Now, where’s the passion level? Is it as high as a Boston or Philadelphia? Of course not and we’re not going to act like it is. But at the end of the day, what does an advertiser look for? They’re looking for an audience and they’re looking for something exclusive to put their message on. That’s what we’re able to offer with our play-by-play. On top of that, what’s become more and more important to us in our model, especially on the digital side over the years, is the access to those decision-makers, to the coaches, the exclusive access to the general managers with weekly calls, and things like player shows.                 

There’s so much more that you can offer beyond just the game itself that makes these partnerships great for our business and the advertising community. 

DR: So coming out of what is being called The Great Resignation, what are you experiencing as a market manager and what are your other hiring managers experiencing? What are the new challenges of recruiting, whether it is sales or programing, any kind of talent in an environment like this? 

RH: Well, let’s add to that and talk about inflationary pressures as well. I mean, there are so many factors at play right now, and I think it’s as tough as I can ever remember it.                 

What we’re doing here at Bonneville Phoenix is really leaning into our culture and making sure that we’re an employer of choice because we have a culture that people want to be a part of. It’s a good team environment full of hungry people that want to succeed not just for themselves. So the more hungry, humble, and smart people we find, the better off we’re going to be.

Now, that doesn’t mean that we haven’t lost. There’s been a dramatic shuffle. Right now, I can say that we’re close to a full boat, but that wasn’t the case a month ago. There are so many different forces at play right now. It is a difficult environment. Our news side alone faces unique challenges. News itself has been under attack for multiple years. Don’t you think that burns people out?           

Absolutely I have concerns, but what can we control? Well, we can focus on executing the vision that Bonneville has provided. It’s built on passionate people and innovation. It is about creating a culture people want to be a part of. 

DR: We’ve heard a lot about burnout when people talk about why they leave a job in any industry. We hear about work-life balance. You’re responsible for the entire building, so what are you telling your managers on the sales and programming side about creating an environment for employees that respects that those are real and valid concerns while still maintaining the level of expectation of quality for Arizona Sports and KTAR. 

RH:  We’re still committed to the highest standards, and we always will be. And we found that certain parts of the business can work pretty effectively from home, while other parts of the business really can’t. I will tell you, on the content side working from home, we did it when we had to. We did it, I would say fairly effectively for a few extended periods. But overall, in a local news and local sports environment that really is driven by the breaking news, the need to work together in a space is real. You just can’t do things as quickly or as effectively or as creatively if you’re separated. You just can’t.                  

Now, on the sales side, we want them on the streets. We want them out of the office, but there is a balance. So what are we asking our great sales managers to do? We’re asking them just to make sure that they are up to speed on where the activity is and that we’re doing all the jobs that need to be done. Do I ever see us going back to five days a week in the office? I don’t. I think that ship has sailed and I think that’s just fine. I think there’s some real benefit to that.  

The way to make this all work is to empower our department heads to come up with a plan that’s going to work best for them, for their people, and deliver on what our expectations are for the business. And then as leaders, we have to understand that the plan is going to be evolving. It really is. This is not going to be decided on a new policy set. I think that we’re in a new world, probably for the rest of our lives. 

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BSM Writers

Broadcasting Fills The Baseball Void For Keith Moreland

“When I got through… I wanted to do something with my life and I get that same feeling with broadcasting.”

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Austin American-Statesman

Sports color analysts are more often than not former players. This has been a consistent norm across sports broadcasting at all levels. The analyst is there to add “color” to the play-by-play broadcaster’s metaphorical and verbal “drawing” of the game. For former MLB slugger and catcher, Keith Moreland, this was the surprise post-playing retirement career that has boosted him to a key figure in Austin media and national media alike.

Moreland played football and baseball at the University of Texas before making his way to the MLB for 12 years with key contributions to the Philadelphia Phillies and Chicago Cubs in the 1980s.

Moreland reminisced on his decision to play baseball full time: “I thought I was going to be in the NFL, but Earl Campbell changed that. I had just played summer ball. We had won a championship and I missed the first few days of two-a-days. I hadn’t even had a physical yet and I’m in a scrimmage. I stepped up to this freshman running back and as he ducked his shoulder, one of his feet hit my chest and the other hit my face mask and he kept on truckin’. I got up and I thought ‘I could be a pretty good baseball player.’

So I told Coach Royal after practice I was going to focus on baseball and he asked ‘what took you so long? We were surprised you came back because we think you have a really good shot at playing professional baseball.'”

It was a good choice for Moreland. He was part of the 1973 College World Series winning Texas Longhorns baseball team. While at Texas Moreland hit .388 and became the all-time leader in hits for the College World Series. After being drafted by the Phillies in the 7th round of the 1975 draft, Moreland would go-on to play in the majors from 1978 to 1989.

“You go your whole life trying to get to play professionally. When I got through my opportunity to play in the big leagues, I wanted to do something with my life and I get that same feeling with broadcasting.”

Broadcasting was not the original retirement plan for Moreland. He first tried his luck at coaching with his first stop being his alma mater as an assistant for the Longhorns. At the time, Bill Schoening (a Philadelphia native and Phillies fan), was the radio play-by-play broadcaster. Schoening made Moreland a go-to for a pre-game interview and convinced him to come on talk shows. Schoening even convinced Moreland to practice live broadcasting skills by taking a recorder to games and listening back to them to learn.

“Bill was the guy who brought me onboard and I still have those tapes and I really learned from them, but I don’t want anyone else to ever hear them!” Moreland adds with a chuckle on how far he has come in over 25 years of broadcasting.

Moreland has been a key part of University of Texas radio broadcasts for baseball since the 1990s and has catapulted that broadcast experience to Texas high school football, Longhorn football radio and television broadcasts, ESPN, the Little League World Series, the Chicago Cubs and more since hanging up his cleats and picking up a microphone.

While his playing days are well behind him, Moreland still takes the spirit of his professional athlete background to his broadcasting:

“If you don’t bring energy to your broadcast, somebody’s gonna turn the game on and wonder ‘what’s wrong? Are they losing the game?’”, Moreland remarks, “So you have to come prepared and with energy for the broadcasts.”

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BSM Writers

Radio Partnerships With Offshore Sportsbooks Are Tempting

The rush to get sports betting advertising revenue offers an interesting risk to stations in states where the activity is illegal.

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Maryland Matters

As the wave of sports gambling continues to wash over the United States, marketing budgets soar and advertisements flood radio and television airwaves. Offers of huge sign-on bonuses, “risk-free” wagers, and enhanced parlay odds seem to come from every direction as books like DraftKings, FanDuel, and BetMGM fight over market share and battle one another for every new user they can possibly attract.

For those in states where sports betting is not yet legalized–or may never be–it is frustrating to see these advertisements and know that you cannot get in the action. However, as with any vice, anybody determined to partake will find ways to do so. Offshore sports books are one of the biggest ways. Companies such as Bovada and BetOnline continue to thrive even as more state-based online wagering options become available to Americans.

While five states–Delaware, Maryland, Nevada, New Jersey, and New York–have passed laws making it illegal for offshore books to take action from their residents, using an offshore book is perfectly legal for the rest of the country. While there are hurdles involved with funding for some institutions, there is no law that prevents someone in one of those other 45 states from opening an account with Bovada and wagering on whatever sporting events they offer. The United States government has tried multiple times to go after them, citing the Unlawful Internet Gambling Enforcement Act (UIGEA) of 2006, and have failed at every step, with the World Trade Organization citing that doing so would violate international trade agreements. 

While gambling is becoming more and more accepted every day, and more states look to reap the financial windfall that comes with it, the ethical decisions made take on even more importance. One of the tougher questions involved with the gambling arms race is how to handle offers from offshore books to advertise with radio stations in a state where sports betting is not legalized. 

Multiple stations in states without legalized gambling, such as Texas and Florida, have partnerships with BetOnline to advertise their services. Radio stations can take advantage of these relationships in three main ways: commercials, on-air reads, and the station’s websites. For example, Bovada’s affiliate program allows for revenue sharing based on people clicking advertisements on a partner’s website and signing up with a new deposit. This is also the case for podcasts, such as one in Kansas that advertises with Bovada despite sports gambling not being legal there until later in 2022.

People are going to gamble, and it’s legal to do so. In full disclosure, I myself have utilized Bovada’s services for a number of years, even after online sports wagering became legal in my state of Indiana. As such, advertising a service that is legal within the state seems perfectly fine in the business sense, and I totally understand why a media entity would choose to accept an offer from an offshore book. However, there are two major factors that make it an ethical dilemma, neither of which can be ignored.

First, Americans may find it easy to deposit money with a book such as Bovada or BetOnline, but much more difficult to get their money back. While the UIGEA hasn’t been successful in stopping these books from accepting money, it has made it difficult–near impossible, in fact–for American financial institutions to accept funds directly from these companies. Therefore, most payouts have to take place either via a courier service, with a check that can take weeks to arrive, or via a cryptocurrency payout. For those who are either unwilling or not tech-savvy enough to go this route, it means waiting sometimes up to a month to receive that money versus a couple days with a state-licensed service.

The other major concern is the lack of protections involved with gambling in a state where legislation has been passed. For example, the state of Indiana drew up laws and regulations for companies licensed to operate within its borders that included protections for how bets are graded, what changes can be made to lines and when they can take place, and how a “bad line” is handled. They also require a portion of the revenues be put towards resources for those dealing with gambling addiction or compulsion issues. 

None of those safeguards exist with an offshore book. While the books have to adhere to certain regulations, it’s much more loosely enforced. I’ve lost track of the number of times a book like Bovada has made somewhat shady decisions on what bets to honor as “wins”, and how they handle wagers on what they deem to be “bad lines” where they posted a mistake and users capitalized on it. Furthermore, not a single dime of the monies received go towards helping those dealing with addiction, and there are few steps taken by the offshore books to look for compulsive or addictive behaviors.  

As states look to move sports betting out of the shadows, the decision whether to take advertising dollars from offshore books seems to be an even larger gray area than ever before. Although it is perfectly legal to accept these funds when offered, it feels unethical to do so. There are moral obligations tied to accepting the money involved, especially given the lack of regulations and safeguards for players in addition to the limited resources for those who find themselves stuck in a situation they may struggle to escape. While it’s possible to take steps to educate listeners on these pitfalls, it simply feels irresponsible to encourage people to utilize these services given the risks involved, and the lack of protections in place.

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