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Study Estimates Nielsen Undercounting Out-Of-Home Viewership Cost Networks $350 Million

“We now know that error is tracking towards 60 billion lost TV impressions and $700 million worth of TV ads that marketers couldn’t buy.”  

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In December, marketing research firm Nielsen admitted that it had been undercounting “out-of-home” audiences for national TV programming since monitoring that viewership in September 2020.

Nearly a month later, how much money Nielsen’s error cost TV networks in advertising revenue has been estimated by a different research firm. According to the Video Advertising Bureau (as reported by TheWrap), which represents the major TV networks for advertisers, $700 million worth of unsold ad time was lost because of Nielsen.

That number is based on 60 billion lost TV impressions, according to VAB’s research and a task force the firm hired to examine the out-of-home data Nielsen said it undercounted over a 16-month span.

During an eight-month period that from May to December 2021, VAB’s study determined that Nielsen didn’t count nearly 30 billion ad impressions. That resulted in more than $350 million in advertising that networks couldn’t sell.

You can view the VAB report here.

“The only thing worse than Nielsen’s admitted error of 65 consecutive weeks of undercounting TV viewing was their claim of ‘no impact to minimal impact’ from that blunder,“ said VAB president and CEO Sean Cunningham (via Broadcasting + Cable).

“We now know that error is tracking towards 60 billion lost TV impressions and $700 million worth of TV ads that marketers couldn’t buy because of Nielsen’s second admitted case of 2020-2021 pervasive undercounting.”  

Nielsen stood by its previous assessment that its error had little effect on TV networks’ revenue.

“We reviewed the information shared by the VAB today,” Nielsen said in a statement to TheWrap, “and while we acknowledge the understatement in a portion of our National out-of-home audiences, we stand by our prior statements that the magnitude of the issue was very small for the majority of telecasts.”

Those findings likely won’t appease TV network executives who were already unhappy with Nielsen for delaying its rollout of out-of-home viewership measure. Nielsen cited the COVID-19 pandemic as the reason for the delay, but it looks more apparent that Nielsen knew it wasn’t ready to count out-of-home numbers properly.

Last August, Discovery president and CEO David Zaslav publicly criticized Nielsen in an investor call.

“I don’t have a lot of hope for Nielsen,” Zaslav said, according to the New York Times. “I think somehow, as an industry, we’re just going to have to work our way out of it from a technology perspective and leave them in the dust.”

VAB’s study quantifying a $700 million loss in ad revenue is sure to increase such a sentiment.

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Report: NFL to Put Christmas Day Doubleheader Up For Bids

Bidding is expected to start at $50 million among the current NFL media partners but some think the games could sell for $75 million to $100 million apiece.

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The NFL will reportedly put its Christmas Day games up for auction, allowing its current media partners to bid for the games. Now, it’s up to CBS, FOX, ESPN, NBC, and Prime Video to pay up for rights to one of these two marquee games.

According to Front Office Sports Michael McCarthy, preference will be given to linear networks, so Prime Video and Peacock may sit this one out. Bidding is expected to start at $50 million but McCarthy and his sources expect that number to rise. John Kosner, the former ESPN executive, thinks the new Christmas Day games could sell for $75 million to $100 million apiece.

The NFL announced a Wednesday Christmas Day doubleheader during its annual league meetings. The league originally said it wouldn’t force games on Christmas Day if the holiday fell on an odd day of the week, though as the NFL continues to put games on days outside of Sundays, Mondays, Thursdays, and sometimes Saturdays, we’re running out of days that don’t feature NFL football.

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Colorado Rockies & DirecTV Reach Agreement to Carry Games on TV

“Colorado sports fans have made DIRECTV the top destination for their favorite local teams. We will continue to work with MLB…so fans can get their games.”

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Breathe easy, Rockies fans — you will be able to watch your club on linear TV this year. At the buzzer, DirecTV and the Colorado Rockies agreed on terms to distribute the team’s games throughout its local service.

Starting today, DirecTV Choice subscribers across Colorado, Utah, Wyoming, Southern Idaho, Western Nebraska, and Northern New Mexico can now watch the Rockies on a special channel simply titled, “ROCKIES.” The games will be available on DirecTV and DirecTV STREAM via channel 683.

“Colorado sports fans have made DIRECTV the top destination to get all their favorite local teams,” said Rob Thun, chief content officer of DIRECTV. “We will continue to work with MLB, the NBA, NHL, and other top leagues and their local franchises so the most avid fans can get the games they want while other customers have more choice over the content they want to pay to have in their homes.”

Reports just days ago out of Colorado said there were “no guarantees” the Rockies would not find a TV home in time for Opening Day following the sunsetting of AT&T SportsNet. The only other way to watch the team is to use its direct-to-consumer Rockies.tv streaming service, which fans say is too pricey for a team that lost 103 games last season. Luckily, the team was able to secure a TV home for 2024, though the future is still uncertain.

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Erin Andrews Reveals Infertility Journey in Emotional ‘Today Show’ Interview

FOX reporter Erin Andrews sat down with ‘The Today Show’s’ Kristen Welker to discuss her journey, how Welker’s own journey inspired her, and more.

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FOX reporter Erin Andrews shared her story of infertility and surrogacy with NBC’s Today Show. Last summer, Andrews and her husband welcomed a baby boy via surrogate after trying for a decade to get pregnant via IVF, during which she was diagnosed with cervical cancer in 2016. Today, she sat down with Kristen Welker to discuss her journey, how Welker’s own journey inspired her, and more.

Andrews says Welker’s announcement on the Today Show made her think a baby could be possible. “I remember Kristin Welker’s announcement on your show,” Andrews said last year, “and I actually watched that the morning Mac was born, because that just hit me.”

When they finally sat down, Welker asked Andrews why her journey resonated with the sports reporter so much:

“Because I see myself in you. Kristen, the video of you moderating debates after you’re waiting on bad news or maybe you just received it, that’s me. I can tell you every stand-up I’ve done at a football game where I’ve gotten the news that it didn’t work. I’d be talking about Tom Brady going for this record and my record is that I still was failing…I would have chest pains every time I was waiting for the call if it worked, and I knew it wouldn’t work.

Erin Andrews on ‘Today’

Andrews knew surrogacy was the only path to having a child. Although her family’s first attempt failed, her second attempt was a success, and she got to hear her child’s heartbeat for the very first time. The pair discuss the complex emotions that come with surrogacy, saying that bonds with their child could be affected because they didn’t carry their child. However, Welker assured Andrews that those feelings go away once you can talk to your child.

Once her son was born in June, who Andrews called, “a miracle,” she then talks about her child glowingly, talking about how he is just like mom — vocal. “He’s all me,” she says.

Andrews supports Baby Quest, a non-profit that grants money to families in need of IVF or surrogacy to have a baby but don’t have the funds to pursue these expensive treatments. Both Andrews and Welker acknowledged how difficult and unattainable their journies are for some families — and Andrews even used the NFL’s “My Cleats, My Cause” initiative to raise awareness for her cause.

“People don’t need to feel embarrassed that they have a surrogate or are looking for other help,” Andrews said.

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